Resolved -
This incident has been resolved.
Aug 25, 13:39 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 25, 10:59 EDT
Identified -
We have discovered the issue and are implementing a fix. A recent update failed to deploy to one of our web servers. If a user is connected to that server when syncing, the sync will fail.
Aug 25, 10:43 EDT
Investigating -
We are currently investigating an issue with syncing in the iOS and Android apps.
Aug 25, 08:40 EDT